Refund policy

Return Policy

We want you to love your Squishie Bites purchase! If you're not completely satisfied, we're here to help.

Eligibility

  • Returns are accepted within 7 days of the delivery date.
  • Items must be in brand-new, unused condition — original packaging intact, no signs of use, damage, or wear.
  • Items that have been opened, used, or altered in any way are not eligible for return.

How to Request a Return

  1. Contact us at [xbin430@outlook.com] within 7 days of receiving your order.
  2. Include your order number and a brief reason for the return.
  3. Wait for our confirmation and return instructions before shipping the item back.

Non-Returnable Items

  • Items returned after the 7-day window
  • Items not in original, unused condition
  • Final sale or promotional items (if applicable)

Refunds

  • Once we receive and inspect the returned item, we will notify you of the approval status.
  • Approved refunds will be processed to your original payment method within 5-7 business days.

Return Shipping

  • Return shipping costs are the responsibility of the buyer. We do not cover return shipping fees under any circumstances.